Shipping Policy – ZKids

At ZKids, we aim to deliver your little one’s favorite outfits quickly, safely, and affordably. Please read our shipping policy below to understand how we process and ship your orders.

1. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.
During peak seasons or promotions, processing may take slightly longer.

2. Shipping Methods & Delivery Time

We offer reliable shipping options to ensure timely delivery:

Standard Shipping: Estimated delivery within 5–10 business days.
Express Shipping (if available): Estimated delivery within 2–5 business days.

(Delivery times may vary depending on your location and courier services.)

3. Shipping Charges

Shipping fees will be calculated and displayed at checkout.
Free shipping may be available on orders above a certain purchase amount (if applicable).

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details to monitor your shipment.

5. International Shipping

We currently [ship / do not ship] internationally.
For international orders, shipping charges, customs duties, and delivery times may vary by destination. Customers are responsible for any applicable customs fees or taxes.

6. Delayed or Lost Packages

While we work with trusted courier partners, occasional delays may occur due to factors beyond our control (weather, customs, courier issues).
If your package is significantly delayed or lost, please contact us, and we will assist you in resolving the issue.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. ZKids is not responsible for delays or losses due to incorrect addresses provided by the customer.